John Grose Group Ltd. Registered Office: Whapload Road, Lowestoft, Suffolk NR32 1NN Registered number 01491537.
Authorised and registered by the Financial Conduct Authority, reference number 311058. You can check this on the
FCA’s website www.FCA.org.uk/register or by contacting the FCA on 0300 5008082. John Grose Group Ltd is a credit
broker but not a lender. In the event a financial services complaint cannot be settled between us, you may refer
to the Financial Ombudsman. This service is free to use. Their contact details are Financial Ombudsman Service,
Exchange Tower, London E14 9SR; telephone 0800 0234567 or 0300 1239123; email
and their website is www.financial-ombudsman.org.uk.
In the event a non-financial services complaint cannot be settled
between us, we recommend the National Conciliation Service as an organisation competent to deal with unresolved complaints.
Their contact details are National Conciliation Service, 2 Allerton Road, Central Park, Rugby, CV23 0PA; telephone 01788 538317;