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John Grose celebrate commendation in national awards

John Grose celebrates its success in receiving the highly coveted commended status in the Regional Website of the Year category in the national 2019 Dealer Awards. The commendation recognises their commitment to providing great service to customers of the Motability Car Scheme throughout 2018.

 

The 2019 Dealer Awards programme rewards best practice and ensures customers receive exemplary customer service across the nationwide car dealer network. Prizes are available across 11 categories, the awards are judged on how a dealer delivers the Scheme to customers, and is assessed by customer feedback and reviews of their Motability Scheme performance.

 

“We are extremely proud of the achievements all our winners and commended specialists, including John Grose, have achieved. It’s great to see the high level of service delivered by our dealer network and we are pleased to present the latest 2019 Dealer Awards. The annual Awards allow us to thank dealers for providing consistently positive customer service, highlighting those who are doing it well and encouraging others to do the same.

 

“It is a testament to the outstanding standard, professional approach, and expert knowledge of John Grose] that they have been recognised as a commended dealership – congratulations to them for their well-deserved 2019 Dealer Awards.”

 

Celebrating their 2019 Dealer Awards commendation, David Billison, Sales Director, from John Grose said:

 

“We are thrilled that the high standards of our service and knowledge of the Motability Scheme have been commended by the 2019 Dealer Awards. The team is really proud to receive this accolade and we look forward to continuing our award-winning approach to customer service in the current year.”

 

Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.

 

 

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John Grose Group Ltd. Registered Office: Whapload Road, Lowestoft, Suffolk NR32 1NN Registered number 01491537. Authorised and regulated by the Financial Conduct Authority, reference number 311058. You can check this on the FCA’s website www.FCA.org.uk/register or by contacting the FCA on 0300 5008082. John Grose Group Ltd is a credit broker but not a lender. In the event a financial services complaint cannot be settled between us, you may refer to the Financial Service Ombudsman. This service is free to use. Their contact details are Financial Ombudsman Service, Exchange Tower, London E14 9SR; telephone 0800 0234567 or 0300 1239123; email complaint.info@financial-ombudsman.org.uk; and their website is www.financial-ombudsman.org.uk. In the event a non-financial services complaint cannot be settled between us, we recommend the National Conciliation Service as an organisation competent to deal with unresolved complaints. Their contact details are National Conciliation Service, 2 Allerton Road, Central Park, Rugby, CV23 0PA; telephone 01788 538317; email contact@nationalconciliationservice.co.uk