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John Grose Ford Ipswich
Ransomes Europark, Ipswich, Suffolk,
IP3 9BE
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John Grose Ford Woodbridge
Ipswich Road, Woodbridge, Suffolk,
IP12 4BY
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John Grose Ford Diss
Park Road, Diss, Diss, Norfolk,
IP22 4WT
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John Grose Ford Framlingham
Station Road, Framlingham, Framlingham, Suffolk,
IP13 9EE
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John Grose Ford Lowestoft
Whapload Road, Lowestoft, Suffolk,
NR32 1NN
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John Grose Citroen Ipswich
Ransomes Europark, Ipswich, Suffolk,
IP3 9BE
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John Grose Peugeot Ipswich
Goddard Road, Ipswich, Suffolk,
IP1 5NY
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John Grose Kia Lowestoft
Whapload Road, Lowestoft, Suffolk,
NR32 1NN
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John Grose DS Ipswich
Ransomes Europark, Ipswich, Suffolk,
IP3 9BE
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John Grose Accident Repair Centre Ipswich
Unit E, Foxtail Road, Ipswich, Suffolk,
IP3 9RT
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We've Won! 2nd National Motability Award

We are very proud to annouce that we have been named the winner in the Regional Dealer of the Year category in the national, annual Motability Scheme Dealer Awards for the second year running. The accolade recognises the continued support of our dedicated team in providing outstanding service to customers of the Motability Car Scheme throughout 2016.

The Motability Scheme Dealer Awards programme rewards best practice and ensures customers receive exemplary customer service across the nationwide car dealer network. With prizes available across nine categories, the awards are judged on how a dealer delivers the Scheme to customers, and is assessed by customer feedback and reviews of their Motability Scheme performance.

Throughout 2016 a series of quarterly, regional prizes were awarded, and all quarterly winners were nominated for the national awards. In addition to regional success, we've beaten off competition from throughout the UK to become the 2016 national winner once again after receiving the award for 2015 last year, a first for any Motability scheme dealer.

Peter Wilson, General Manager – Dealer Relations at Motability Operations Ltd, explains:

“We are really impressed with the achievements of all our winners including John Grose. It’s great to see the high level of service delivered by our dealer network and we are pleased to present the latest Motability Scheme Dealer Awards. The annual Awards allow us to thank dealers for providing consistently positive customer service, highlighting those who are doing it well and encouraging others to do the same.

“It is testament to the high standards, warm welcome and expert knowledge of John Grose that they have been recognised as a winning dealership – congratulations to them for their well-deserved Motability Scheme Dealer Award.”

We are thrilled to win a national Motability Scheme Dealer Award and to represent the high standards of the Motability Scheme. Our entire team is really proud to have been recognised for our work with the Scheme in 2016 and we look forward to continuing our award-winning approach to customer service in the current year.

Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.

For more information about the Motability Scheme, why not come along to the fifth annual John Grose Motability Awareness Day on Friday 16th June at our dealerships on Ransomes Europark in Ipswich and Whapload Road in Lowestoft? Click here for more details or call 01473 242220.  Alternatively, for more information about the Motability scheme and how it could benefit you or someone you care for please click here or visit any of our dealerships and a member of our sales team will be happy to help you.

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John Grose Group Ltd. Registered Office: Whapload Road, Lowestoft, Suffolk NR32 1NN Registered number 01491537. Authorised and regulated by the Financial Conduct Authority, reference number 311058. You can check this on the FCA’s website www.FCA.org.uk/register or by contacting the FCA on 0300 5008082. John Grose Group Ltd is a credit broker but not a lender. In the event a financial services complaint cannot be settled between us, you may refer to the Financial Service Ombudsman. This service is free to use. Their contact details are Financial Ombudsman Service, Exchange Tower, London E14 9SR; telephone 0800 0234567 or 0300 1239123; email complaint.info@financial-ombudsman.org.uk; and their website is www.financial-ombudsman.org.uk. In the event a non-financial services complaint cannot be settled between us, we recommend the National Conciliation Service as an organisation competent to deal with unresolved complaints. Their contact details are National Conciliation Service, 2 Allerton Road, Central Park, Rugby, CV23 0PA; telephone 01788 538317; email contact@nationalconciliationservice.co.uk