John Grose Citroën Accident Repair

At John Grose we know that having an accident is never a pleasant experience.  We aim to make dealing with your vehicle repair and your insurance company following an accident trouble free, plus to return your vehicle to its pre-accident condition and getting you back on the road as quickly as possible.


We offer car and van repair whatever the make and model, we are approved by most major insurance companies and we have been awarded bsi. ‘The British Standards Institution’ Vehicle Damage Repair KITEMARK, which means we exceed the industry standard for vehicle damage repair.  We’re very proud to achieve bsi. KITEMARK status as this is only given to repairers who have the technical competence, management systems and procedures to operate and perform to the highest standards.

‘It is a little-known fact that even if your insurance company recommend another repairer, you can still choose where your vehicle is repaired.’

If you decide not to go through your insurance company, or you have a minor scratch or dent you would like repaired, we offer individual customers the same high level of service and are happy to deal with you direct.  Getting rid of that annoying scratch or dent could cost less than you think, contact us for a quote today.

Citroen Accident Assistance

Citroen Accident Assistance

One phone call to us or the Citroen Accident Assistance team means that we will deal with every aspect of the claim for you, regardless of whose fault the accident was.

As we're an approved Citroen Accident Repair Centre, arrangements will be made for your vehicle to be brought to us  (If the vehicle isn’t driveable, we’ll have it recovered, don’t worry).  This will ensure that your Citroen is worked on by trained technicians using approved parts.  Plus we guarantee you are provided with a replacement vehicle whilst yours is being fixed.  We will keep you on the road even when your Citroen is being repaired and the best part is that this service is simple and completely FREE of charge.


Just call us on 01473 554207 or Citroen Accident Assistance on 08000 72 72 72 with details of your insurance company and any other drivers involved in the accident.


John Grose Accident Repair Centre

The John Grose Accident Repair Centre offers Loan Cars, a Collection and Delivery Service and a Courtesy Bus to and from Ipswich town centre and we're easy to find on the Ransomes Europark, just off the A14.

Additional Services We Offer

  • Computerised Geometry Check (with printout)
  • Computerised Chassis Alignment (with printout)
  • Air Conditioning
  • Smart Repairs and Paintless Dent Removal
  • Paint Protection
  • Alloy Wheel Refurbs
  • Tyres
  • Valeting

To request an estimate or further details of our services, please click the ‘Make an enquiry’ button above and complete the online form, or call 01473 554207