John Grose Peugeot Accident Repair

At John Grose we know that having an accident is never a pleasant experience.  We aim to make dealing with your vehicle repair and your insurance company following an accident trouble free, plus to return your vehicle to its pre-accident condition and getting you back on the road as quickly as possible.
 

bsi KITEMARK

We offer car and van repair whatever the make and model, we are approved by most major insurance companies and we have been awarded bsi. ‘The British Standards Institution’ Vehicle Damage Repair KITEMARK, which means we exceed the industry standard for vehicle damage repair.  We’re very proud to achieve bsi. KITEMARK status as this is only given to repairers who have the technical competence, management systems and procedures to operate and perform to the highest standards.
 

‘It is a little-known fact that even if your insurance company recommend another repairer, you can still choose where your vehicle is repaired.’
 

If you decide not to go through your insurance company, or you have a minor scratch or dent you would like repaired, we offer individual customers the same high level of service and are happy to deal with you direct.  Getting rid of that annoying scratch or dent could cost less than you think, contact us for a quote today.
 

Peugeot Accident Management

Peugeot Accident Management - Insist on the best for your Peugeot

Peugeot Accident Assistance will take care of getting your vehicle to us and they'll even contact your insurance company for you too.  And if the accident wasn't your fault, they'll organise a like-for-like* replacement for you to drive until yours is back on the road, or a courtesy vehicle if the accident was your fault.  Plus as you might expect, your Peugeot will be repaired by Peugeot experts, using only genuine Peugeot parts - meaning it won't affect your warranty.

So if your next question’s “What’s the damage?” here’s the best bit – Peugeot Accident Assistance is FREE.  You can call us for any car accident advice you may need about your Peugeot - we're always happy to help.

*like-for-like is based on engine size and car group, rather than exact make and model

Peugeot Accident Assistance will:

  • Recover your car to us
  • Have your car assessed by Peugeot-trained specialists
  • Produce a repair quote for your insurer
  • See that repairs are carried out to the highest standards, using only genuine Peugeot parts, so your warranty isn’t affected
  • Organise a car for you to drive while yours is off the road (a like-for-like model if the accident wasn’t your fault, and a courtesy car if it was)

WHAT TO DO IF YOU HAVE AN ACCIDENT?

Just call us on 01473 554207 or Peugeot Accident Assistance direct on 0800 294 0294* with details of your insurance company and any other drivers involved in the accident.

* Calls from landlines are free. Calls from mobile networks will be charged at your provider’s rates.

 

John Grose Accident Repair Centre

The John Grose Accident Repair Centre offers Loan Cars, a Collection and Delivery Service and a Courtesy Bus to and from Ipswich town centre and we're easy to find on the Ransomes Europark, just off the A14.

Additional Services We Offer

  • Computerised Geometry Check (with printout)
  • Computerised Chassis Alignment (with printout)
  • Air Conditioning
  • Smart Repairs and Paintless Dent Removal
  • Paint Protection
  • Alloy Wheel Refurbs
  • Tyres
  • Valeting

To request an estimate or further details of our services, please click the ‘Make an enquiry’ button above and complete the online form, or call 01473 554207

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John Grose Group Ltd. Registered Office: Whapload Road, Lowestoft, Suffolk NR32 1NN Registered number 01491537. Authorised and regulated by the Financial Conduct Authority, reference number 311058. You can check this on the FCA’s website www.FCA.org.uk/register or by contacting the FCA on 0300 5008082. John Grose Group Ltd is a credit broker but not a lender. In the event a financial services complaint cannot be settled between us, you may refer to the Financial Service Ombudsman. This service is free to use. Their contact details are Financial Ombudsman Service, Exchange Tower, London E14 9SR; telephone 0800 0234567 or 0300 1239123; email complaint.info@financial-ombudsman.org.uk; and their website is www.financial-ombudsman.org.uk. In the event a non-financial services complaint cannot be settled between us, we recommend the National Conciliation Service as an organisation competent to deal with unresolved complaints. Their contact details are National Conciliation Service, 2 Allerton Road, Central Park, Rugby, CV23 0PA; telephone 01788 538317; email contact@nationalconciliationservice.co.uk