Welcome to John Grose
The Grose family were one of the original pioneers of the motor car and have been involved since 1888. To put this into motoring perspective, Henry Ford did not build his first Model T until 1908.
With dealerships across Suffolk & South Norfolk, we have 3 Ford dealerships in Ipswich, Woodbridge and Lowestoft, as well as a holding the Kia franchise in Lowestoft, plus Peugeot, Citroen and DS Automobiles in Ipswich.
Whilst we draw on traditional values, we are young at heart. The key to our longevity is genuine customer satisfaction. We have won the annual Ford Chairman's Award for customer satisfaction 19 times, as well as being recognised by Citroen and Kia manufacturers. Our Kia dealership was one of only two dealers to be awarded Platinum status as one of the world's top Kia dealers (from a network of more than 3,000 dealers worldwide) and crowned Kia's Dealer of the Year back in 2011. Since then we've also been honoured with awards for both Customer Experience and Customer Excellence.
John Grose is a proud partner to the Motability Scheme and we have been honoured with multiple awards from them for our customer satisfaction and the service we provide.
We believe the key to customer satisfaction is employee satisfaction. We make sure our staff get the support they need together with regular training and the latest tools and equipment. We believe in mutual respect and equal opportunities and take great pride in being accredited as an "Investors in People" employer. As valued members of the team, our staff are willing to go that extra mile to make sure they meet our customers' needs and expectations.
Why Choose John Grose?
Whilst we still love to see and spend time with you in person, recent times have encouraged us to look at ways of minimising contact with our customers and we have invested in new technology to allow us communicate more effectively with you online and from the comfort of your home.
Some of the services we offer include: