Job Title: Reception & Event Support Assistant (Ad-Hoc Basis)

Location: Ipswich

Contract Type: As and When Required

Salary: Competitive hourly rate

Are you a friendly, adaptable individual with a passion for providing excellent customer service? We’re looking for a reliable Reception & Event Support Assistant to support our Front Of House, Vehicle Rental and Marketing Teams on an ad-hoc basis.

Key Responsibilities:

• Provide professional and welcoming reception cover
• Assist with the setup, coordination, and support of off-site events
• Deliver high standards of service to clients, visitors, and colleagues
• Handle administrative tasks and enquiries efficiently
• Travel to event locations as required (transport may be provided)
• Handling enquiries and managing bookings efficiently, both in person and over the phone
• Processing payments, deposits, and refunds accurately and in line with company procedures
• Verifying customer identification and insurance eligibility to ensure compliance with rental policies
• Managing the handover and return of vehicles, ensuring a seamless and well-documented process

What We’re Looking For:

• Excellent communication and interpersonal skills
• A flexible approach to working hours and locations
• Previous experience in reception, hospitality, or event support is desirable
• Ability to work independently and as part of a team
• Professional appearance and attitude

This is a great opportunity for someone looking for flexible work with variety and the chance to be part of a dynamic team.

John Grose Group employs over 300 staff and offers the opportunity of long-term career progression across multiple disciplines, and welcome applicants from all backgrounds.

We encourage our diverse colleagues to develop the skills that help them fulfil their potential whilst we continue to foster an inclusive and equitable work environment.

If this sounds like the opportunity you're looking for, please apply using this form or email a copy of your CV to recruitment@johngrose.co.uk

Please note that due to the high volume of applicants we receive; only those successfully shortlisted for the role will be personally contacted