About Us Find out what makes us the right place to buy your next vehicle.

About Us

Welcome to John Grose Ford

The Grose family were one of the original pioneers of the motor car and have been involved since 1888. To put this into motoring perspective, Henry Ford did not build his first Model T until 1908.

Whilst we draw on traditional values, we are young at heart. The key to our longevity is genuine customer satisfaction. We have won the Ford Chairman's Award for customer satisfaction 20 times and are the only dealer to have won Motability’s annual Regional Dealer of the Year Award twice.

In turn, we believe the key to customer satisfaction is employee satisfaction. We believe in mutual respect and equal opportunities and make sure our staff get the support they need together with regular training and the latest tools and equipment. As valued members of the team, our staff are willing to go that extra mile to make sure they meet our customers' needs and expectations.

We are proud to be a FordStore and a Ford Transit Centre on our 7-acre site in Ipswich, able to offer the full New Ford Car and Van range. We also have dealerships in Lowestoft and Woodbridge and we have Motability specialists at all of our sites.

Why Choose John Grose?

Whilst we still love to see and spend time with you in person, recent times have encouraged us to look at ways of minimising contact with our customers and we have invested in new technology to allow us communicate more effectively with you online and from the comfort of your home.

Some of the services we offer include:

  • Click & collect when purchasing a new or used vehicle
  • Home deliveries available, we can hand over your vehicle at a time and location that suits you
  • Video appointments - contact us from the comfort of your home or request a vehicle tour during your lunch break!
  • Unaccompanied test drives
  • Order a new vehicle or reserve any used vehicle with a fully refundable £99 deposit
  • Contactless payments