About Us Find out what makes us the right place to buy your next vehicle.

About Us

Welcome to John Grose Ford

The Grose family has been part of the motor industry since 1888, making us one of the UK's longest-established automotive businesses. To put that into perspective, Henry Ford didn't build the first Model T until 1908.

While we're proud of our history, we're always looking forward. Our continued success is built on delivering outstanding customer service, backed by industry recognition including 25 Ford Chairman's Awards for customer satisfaction. We're also the only dealer to have won Motability's Regional Dealer of the Year Award twice.

We believe great customer experiences start with a great team. That's why we invest in our people through ongoing training, modern facilities, the latest tools and technology, and a culture built on respect, support, and equal opportunities. Our team takes pride in going the extra mile to exceed customer expectations.

We are proud to be a Ford dealer and a Ford Transit Centre on our 7-acre site in Ipswich, able to offer the full New Ford Car and Van range. We also have a dealership in Lowestoft and we have Motability specialists at both of our sites.

Why Choose John Grose?

Whilst we still love to see and spend time with you in person, recent times have encouraged us to look at ways of minimising contact with our customers and we have invested in new technology to allow us communicate more effectively with you online and from the comfort of your home.

Some of the services we offer include:

  • Click & collect when purchasing a new or used vehicle
  • Home deliveries available, we can hand over your vehicle at a time and location that suits you
  • Video appointments - contact us from the comfort of your home or request a vehicle tour during your lunch break!
  • Unaccompanied test drives
  • Order a new vehicle or reserve any used vehicle with a fully refundable £99 deposit
  • Contactless payments