
The John Grose Group has been recognised for its outstanding customer service performance at the Ford Annual Dealer Meeting, achieving a significant milestone of 25 Ford President’s Awards.
The prestigious awards, presented annually by Ford Motor Company, acknowledge dealerships that demonstrate excellence in customer satisfaction across both sales and aftersales. Reaching 25 awards places the John Grose Group among the most consistently high-performing Ford dealer groups in the UK.
This latest recognition reflects the continued commitment of the John Grose teams to delivering a first-class customer experience, underpinned by strong leadership and a focus on quality at every stage of the customer journey.
Representing the Group at the event was Ian Twinley, who joined fellow industry leaders and Ford partners to celebrate success across the network and look ahead to future opportunities within the brand.
While the John Grose Group marked its own achievement, there was also individual recognition within the wider Ford network. Rates Ford, celebrated its 19th Ford President’s Award, highlighting its own long-standing dedication to customer excellence.
Pictured at the event is Sebastian Rate of Rates Ford alongside Lisa Brankin, Chair and Managing Director of Ford of Britain, capturing a proud moment from the evening’s celebrations.
The Ford Annual Dealer Meeting remains a key date in the automotive calendar, bringing together the brand’s top-performing dealerships to reflect on achievements and reinforce the shared commitment to delivering exceptional service.
For the John Grose Group, this milestone of 25 President’s Awards is a clear demonstration of sustained success and its ongoing role as a trusted and high-performing partner within the Ford network.