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Ford Framlingham

Ford Lowestoft

Citroen Ipswich

Peugeot Ipswich

Kia Lowestoft

DS Ipswich

Accident Repair Centre Ipswich

FS Tyres
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John Grose Ford Ipswich
Ransomes Europark, Ipswich, Suffolk,
IP3 9BE
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John Grose Ford Woodbridge
Ipswich Road, Woodbridge, Suffolk,
IP12 4BY
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John Grose Ford Diss
Park Road, Diss, Diss, Norfolk,
IP22 4WT
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John Grose Ford Framlingham
Station Road, Framlingham, Framlingham, Suffolk,
IP13 9EE
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John Grose Ford Lowestoft
Whapload Road, Lowestoft, Suffolk,
NR32 1NN
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John Grose Citroen Ipswich
Ransomes Europark, Ipswich, Suffolk,
IP3 9BE
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John Grose Peugeot Ipswich
Goddard Road, Ipswich, Suffolk,
IP1 5NY
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John Grose Kia Lowestoft
Whapload Road, Lowestoft, Suffolk,
NR32 1NN
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John Grose DS Ipswich
Ransomes Europark, Ipswich, Suffolk,
IP3 9BE
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John Grose Accident Repair Centre Ipswich
Unit E, Foxtail Road, Ipswich, Suffolk,
IP3 9RT
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Motability FAQ's at John Grose

A wide range of vehicles are available through the Motability Scheme, many at no more than the cost of your weekly mobility allowance. If you’re happy to pay a little more you can increase your choice to a wider selection of models.

The advance payment is payable in one lump sum to your Motability dealer at the start of your Contract Hire lease.

question

Why do some cars have advance payments and others don’t?

answer

There are over 2,000 cars available on the Motability Scheme, ranging from small run-arounds to people carriers. It is necessary for some larger or more expensive cars to have an advance payment as the mobility allowance does not cover the hire cost for the three year agreement. Advance payments can range from £50 up to several thousand pounds depending on the type of car chosen. 

question

How are advance payments calculated?

answer

Motability’s team of pricing experts negotiate with our manufacturers on your behalf to get the best price for all Motability customers. The advance payment represents the difference between the amount your allowance covers over the three year agreement period and the overall cost of the car you choose. Each individual advance payment is calculated by considering different factors, such as the initial cost of the car, servicing and maintenance and the expected resale value of the car at the end of contract.

question

What if the advance payment changes after I’ve ordered my car?

answer

The advance payments are calculated every three months. This means the advance payment on a car can change throughout the year. We operate a price guarantee, which means the advance payment of the car on the date you order it won’t change, even if it changes whilst you are waiting for your car to be delivered. 

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John Grose Group Ltd. Registered Office: Whapload Road, Lowestoft, Suffolk NR32 1NN Registered number 01491537. Authorised and regulated by the Financial Conduct Authority, reference number 311058. You can check this on the FCA’s website www.FCA.org.uk/register or by contacting the FCA on 0300 5008082. John Grose Group Ltd is a credit broker but not a lender. In the event a financial services complaint cannot be settled between us, you may refer to the Financial Service Ombudsman. This service is free to use. Their contact details are Financial Ombudsman Service, Exchange Tower, London E14 9SR; telephone 0800 0234567 or 0300 1239123; email complaint.info@financial-ombudsman.org.uk; and their website is www.financial-ombudsman.org.uk. In the event a non-financial services complaint cannot be settled between us, we recommend the National Conciliation Service as an organisation competent to deal with unresolved complaints. Their contact details are National Conciliation Service, 2 Allerton Road, Central Park, Rugby, CV23 0PA; telephone 01788 538317; email contact@nationalconciliationservice.co.uk