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John Grose Ford Ipswich
Ransomes Europark, Ipswich, Suffolk,
IP3 9BE
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John Grose Ford Woodbridge
Ipswich Road, Woodbridge, Suffolk,
IP12 4BY
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John Grose Ford Diss
Park Road, Diss, Diss, Norfolk,
IP22 4WT
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John Grose Ford Framlingham
Station Road, Framlingham, Framlingham, Suffolk,
IP13 9EE
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John Grose Ford Lowestoft
Whapload Road, Lowestoft, Suffolk,
NR32 1NN
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John Grose Citroen Ipswich
Ransomes Europark, Ipswich, Suffolk,
IP3 9BE
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John Grose Peugeot Ipswich
Goddard Road, Ipswich, Suffolk,
IP1 5NY
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John Grose Kia Lowestoft
Whapload Road, Lowestoft, Suffolk,
NR32 1NN
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John Grose DS Ipswich
Ransomes Europark, Ipswich, Suffolk,
IP3 9BE
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John Grose Accident Repair Centre Ipswich
Unit E, Foxtail Road, Ipswich, Suffolk,
IP3 9RT
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Ford Chairman's Award

We've won again! John Grose receive coveted award for customer satisfaction for the 16th time!

We are very proud to announce that we have again been awarded the prestigious Chairman’s Award from Ford Motor Company.  This award recognises dealers with the highest absolute customer satisfaction scores, achieved by the completion of independent customer feedback questionnaires.

We are especially proud because we have won this coveted award a record breaking 16 times - more than any other dealer group in England.

On learning of the award, Richard Howard, Group Sales Director, commented “Within John Grose I’m proud to say that we have a culture of really wanting to deliver a high level of customer satisfaction.”  Alister Leith, Group Managing Director, added “The Chairman’s Award is an independent measure of how well we look after our customers and is a tribute to the dedication of our wonderful staff.”

We at John Grose understand how important customer feedback is, not least to potential customers who want to know how good the dealer’s service and products are from people just like them.  To offer just that we commission independent reviewer Reevoo to collect and display reviews from our customers on this website - see the Reevoo icons at the top of this page.

Ian Twinley, JohnGrose Chairman, can be seen above being presented with the award.

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John Grose Group Ltd. Registered Office: Whapload Road, Lowestoft, Suffolk NR32 1NN Registered number 01491537. Authorised and regulated by the Financial Conduct Authority, reference number 311058. You can check this on the FCA’s website www.FCA.org.uk/register or by contacting the FCA on 0300 5008082. John Grose Group Ltd is a credit broker but not a lender. In the event a financial services complaint cannot be settled between us, you may refer to the Financial Service Ombudsman. This service is free to use. Their contact details are Financial Ombudsman Service, Exchange Tower, London E14 9SR; telephone 0800 0234567 or 0300 1239123; email complaint.info@financial-ombudsman.org.uk; and their website is www.financial-ombudsman.org.uk. In the event a non-financial services complaint cannot be settled between us, we recommend the National Conciliation Service as an organisation competent to deal with unresolved complaints. Their contact details are National Conciliation Service, 2 Allerton Road, Central Park, Rugby, CV23 0PA; telephone 01788 538317; email contact@nationalconciliationservice.co.uk