Ford Ipswich

Ford Woodbridge

Ford Diss

Ford Framlingham

Ford Lowestoft

Citroen Ipswich

Peugeot Ipswich

Kia Lowestoft

DS Ipswich

Accident Repair Centre Ipswich

FS Tyres
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John Grose Ford Ipswich
Ransomes Europark, Ipswich, Suffolk,
IP3 9BE
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John Grose Ford Woodbridge
Ipswich Road, Woodbridge, Suffolk,
IP12 4BY
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John Grose Ford Diss
Park Road, Diss, Diss, Norfolk,
IP22 4WT
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John Grose Ford Framlingham
Station Road, Framlingham, Framlingham, Suffolk,
IP13 9EE
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John Grose Ford Lowestoft
Whapload Road, Lowestoft, Suffolk,
NR32 1NN
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John Grose Citroen Ipswich
Ransomes Europark, Ipswich, Suffolk,
IP3 9BE
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John Grose Peugeot Ipswich
Goddard Road, Ipswich, Suffolk,
IP1 5NY
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John Grose Kia Lowestoft
Whapload Road, Lowestoft, Suffolk,
NR32 1NN
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John Grose DS Ipswich
Ransomes Europark, Ipswich, Suffolk,
IP3 9BE
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John Grose Accident Repair Centre Ipswich
Unit E, Foxtail Road, Ipswich, Suffolk,
IP3 9RT
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We've Won Again! Proud Winners of Customer Satisfaction Award

We are  very proud to have been presented with the prestigious Chairman’s Award, by Mandy Dean, District Manager, & Nicholas Whyman, Zone Manager on behalf of Ford Motor Company.  This award is given only to dealers with the highest absolute customer satisfaction scores and is judged using independent customer feedback questionnaires.

The award was presented to our Chairman, Ian Twinley, at our FordStore Dealership in Ipswich, surrounded by members of our Sales, Parts, Administration and Service teams.

On learning of the award, Ian said “Within John Grose I’m proud to say that we have a culture of really wanting to deliver a high level of customer satisfaction.”  Alister Leith, Group Managing Director, added “The Chairman’s Award is an independent measure of how well we look after our customers and is a tribute to the dedication of our wonderful staff.”

We are especially proud because we've won this coveted annual award a record breaking 18 times - more than any other dealer group in England.

At John Grose we understand how important customer feedback is, not least to potential customers who want to know how good a dealerships service and products are from people just like them.  To offer just that we have commissioned independent reviewer Trustpilot to collect and display reviews from our customers on this website - to view them simply click the 'Trustpilot' logo at the top right of this page.

To find out more about our company please call 01473 270707 or visit any of our showrooms  in Ipswich, Diss, Framlingham, Lowestoft and Woodbridge. 

Latest News

Save up to £2,500 with the Kia Scrappage Scheme

01-09-2017
Now even bigger and better than before, we have Kia Scrappage savings of up to…
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Emmaus Suffolk's New Transit Luton

29-03-2018
We're proud to announce that John Grose Chairman, Ian Twinley, handed over a…
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John Grose Group Ltd. Registered Office: Whapload Road, Lowestoft, Suffolk NR32 1NN Registered number 01491537. Authorised and regulated by the Financial Conduct Authority, reference number 311058. You can check this on the FCA’s website www.FCA.org.uk/register or by contacting the FCA on 0300 5008082. John Grose Group Ltd is a credit broker but not a lender. In the event a financial services complaint cannot be settled between us, you may refer to the Financial Service Ombudsman. This service is free to use. Their contact details are Financial Ombudsman Service, Exchange Tower, London E14 9SR; telephone 0800 0234567 or 0300 1239123; email complaint.info@financial-ombudsman.org.uk; and their website is www.financial-ombudsman.org.uk. In the event a non-financial services complaint cannot be settled between us, we recommend the National Conciliation Service as an organisation competent to deal with unresolved complaints. Their contact details are National Conciliation Service, 2 Allerton Road, Central Park, Rugby, CV23 0PA; telephone 01788 538317; email contact@nationalconciliationservice.co.uk