Parts Advisor
Location Ipswich Accident Repair Centre (Ransomes Europark)

Would you like to work for one of East Anglia’s most prestigious Motor Retail Groups?

A fantastic opportunity has arisen for a dynamic team player to join our parts operation at our Accident Repair Centre in Ipswich. We are looking to recruit either a qualified Parts Advisor or will look to give the correct candidate the opportunity to learn and development via on the job training.

Main responsibilities will include:

  • Ordering car parts using on-line systems
  • Chasing up missing or incorrect parts with suppliers
  • Packaging and returning any unused/unwanted parts
  • Regular communication with all Service department staff
  • Inbound and outbound telephone calls
  • Advice and guidance of products
  • Utilise suppliers
  • Working to a high level of customer service at all times

The ideal candidate will have:

  • Minimum of Grade C at GCSE level (or Equivalent) in Maths and English
  • Computer literate
  • Meticulous attention to detail
  • The ability to work independently and as a team
  • Previous experience within a Parts Advisor/ Stock Control Role is desirable but not essential
  • Be mechanically minded
  • Keen interest and knowledge of the motor industry

Full training will be provided as well as the opportunity to develop further through training during the role.

Working hours:

45 Hours per week (Monday – Friday between 7.30am and 5.30pm (1 hour lunch)

What we Offer:

  • 22 days holiday plus 8 bank holidays
  • Company pension scheme inc. Death in service benefit
  • Staff discount for new, used cars and vans
  • Staff discount on parts and labour for vehicle repairs
  • Manufacturer accredited training
  • Cycle to work scheme

Basic Salary: £27,100 and an achievable performance bonus OTE to £29,500

John Grose Group employs over 300 staff and offers the opportunity of long-term career progression across multiple disciplines, and welcome applicants from all backgrounds.

We encourage our diverse colleagues to develop the skills that help them fulfil their potential whilst we continue to foster an inclusive and equitable work environment.

If this sounds like the opportunity you’re looking for, please email or complete this form

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